Chat automation with Flows for WhatsApp.
Create the best experiences to make your customers fall in love with WhatsApp, from onboarding processes, credit simulation and everything you can imagine.
What are Flows?
With Flows you can quickly automate the workflow around your WhatsApp conversations
Whether it's support, sales or operations, you can create the workflow that makes sense for your business.
Inbox
Automate conversations and have someone from your team intervene when necessary.
CRM Workflows
Automate your workflow, create a task in your sales pipeline for someone from your team to intervene.
What can I achieve with flows?
from beginner to expert
Starts very easy
Create your first flow and start automating your process in less than 10 minutes.
STEP 1
Create your chatbot
Set up your main Chatbot in minutes.
Identify the main reasons why your customers write to you and create responses and assignments.
of customers are covered by this message flow.
STEP 2
Connect your ads
Already using WhatsApp ads?
Profile and qualify your leads according to their answers and save them in your CRM.
Also, send the result of your conversions to Meta to improve the conversion of your ads!
STEP 3
Launches a campaign
Launch a campaign on WhatsApp and monitor the results and take action in real time based on your customers' responses.
Save to your CRM or assign your sales agents in seconds.
Discover what you can create
with flows
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Credit calculator
Calculate your customer's credit automatically based on the data they provide you within the same WhatsApp conversation.
Create this custom quote or inquiry flow using the Connect APIs step in the flow builder.
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Lead prospecting
Easily create and connect your WhatsApp Flows so your leads can fill out forms with the information you need without leaving the conversation.
Use the WhatsApp Flow step in the flow builder and bring the responses to your CRM.
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Order status inquiry
Reduce response time and respond with the correct information automatically, give the status of their orders to your customers when they need it
Use the Connect APIs step in the flow builder to connect your system in real time
Advanced flows that allow you to improve your sales funnel via WhatsApp
Selective synchronization
Synchronize your contacts with ActiveCampaign and HubSpot selectively.
Create a contact in your CRM only when it is a qualified lead.
Automated actions
Run automations when a ticket or lead changes status in your funnel.
For example, send an automatic CSAT survey when a ticket completes.
Lead reactivation
Schedule reactivation campaigns for your leads in Hilos or CRM and easily track the conversion rate.
Reminder flows
Increase your conversion rate by covering all cases of flows.
If a user does not respond in X minutes/hours/days, send automatic reminders and bring them back into the conversation.
Conversion tracking
Connect your chatbot to Meta marketing tools so you can better track conversions on your Click 2 WhatsApp ads.
Modular flows
Is your main flow so large that it is difficult to follow it? Break it down into smaller, reusable flows and activate them at any time!
What our customers have built
Kredi created its Andrea Chatbot that profiles and assigns conversations automatically
Tripleten has an experience that keeps them connected to their leads every step of the way connected to Hubspot.
Balam created an out-of-this-world product that allows thousands of people to send and receive money on WhatsApp.
Expert Flows functions allow you to connect external tools and IA agents
Use WhatsApp Flows
Create advanced experiences by connecting WhatsApp Flows to improve your sales.
Use AI agents in Hilos
Use ChatGPT, Gemini, Claude and others to help you in your conversations
Create experiences that sell more on WhatsApp
Check out what you need to know to start using the WhatsApp API in your company to improve your Growth, Sales and Support processes with WhatsApp.
Ready to close more sales via WhatsApp?
